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E-Services

 Add a Complaint

Alternative channels for service:
Method of Communication Service availability time Response time
Branch visit:
 From Sunday to Thursday ;
8:00 a.m. to 2:00 p.m;

  Immediate response;
​Live chat
 During weekdays  ;
8:00 a.m. to 2:00 p.m;

Response within 30 seconds
Twitter Account

 During weekdays  ;
8:00 a.m. to 2:00 p.m;

Response within 30 minutes
e-mail

 During weekdays  ;
8:00 a.m. to 2:00 p.m;

Response within 60 minutes
Telephone number
19990

During weekdays  ;
8:00 a.m. to 2:00 p.m;


Immediate response 



Service availability time:
From Sunday to Thursday 
8:00 a.m. to 8:00 p.m.
Response within 5 working days



Complaint Type*
Title*
Name*
Mobile*
Email*
Complaint Details*
Code*
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Last Update : 1/12/2020 5:22 PM