Your gateway to comprehensive financial knowledge with more than 2000 financial and economic terms
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Service Recovery
The process of handling and resolving beneficiaries' complaints or problems to restore their satisfaction.
Double Taxation Agreement
An international agreement with the purposes of avoiding double taxation and charging a taxpayer with double taxation in two contracting countries for the same income, profits, or evasion of income, and capital tax.
Sale Agency Agreement
A legal contract between a seller and an agency or representative, outlining the terms and conditions for the sale of products or services.
Technical Procedures
The mechanisms relevant to listing and trading securities to execute transactions including settlement, clearing, ownership registration, transfer and deposit of securities.
Fraud
The act of deceiving or manipulating information, assets, or processes with the intent to gain an unfair advantage, often resulting in financial losses or legal consequences.
Kyoto Convention (Customs)
The expression commonly used to denote the International Convention on the Simplification and Harmonization of Customs Procedures, adopted by the Customs Cooperation Council in Kyoto in 1973.
Customs Formalities
All the operations which must be carried out by the persons concerned and by the Customs in order to comply with the Customs law.
Business Procedures
Standardized processes that organizations follow to ensure efficiency, consistency, and compliance.
Corporate Actions
Actions taken by an issuer which lead to increasing or decreasing the number of its securities or changing its nominal value including, for example, increasing or decreasing its capital.
Insignificant Probability
An event or outcome is highly unlikely to occur or has a very low chance of happening.
Ehkaam
Sector of Private Properties Affairs in the State Properties General Authority.
Transitional Rules
A set of statutory provisions that provide specific exceptions that are applied during the transitional period resulting from the issuance or amendment of any of the laws, regulations, tax or zakat instructions.
Black-Box Testing
A method of software testing examining functionality without looking at internal structures.
Emotional Experience Management
The systematic, strategic approach to understanding, measuring, and influencing the experiences and emotional responses of beneficiaries or employees.
Quality Management
A comprehensive approach to overseeing and improving the quality of products and services in an organization, often associated with ISO standards.
Private Sector Performance
The assessment of the effectiveness and efficiency of privately owned economic institutions in achieving economic goals such as profits, growth, and job creation, including indicators such as efficiency, productivity, and growth rates.
Industrial Technology Department
A department focused on advancing technologies for industrial processes and manufacturing.
Customer Experience Management
Managing the experience by designing and responding to customers’ interactions to meet or exceed their expectations.
Digital Intelligence Instruments
Comprehensive solutions that provide organizations with tools and capabilities to collect, analyze, and derive insights from digital customer data across various channels and touchpoints.
Sector Growth Sustainability
The ability of an industry to grow consistently without depleting resources or harming the economy.
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